Absa
Chat Banking at national-bank scale. NLP architecture commissioned and negotiated; the usage-based commercial structure behind 142M+ automated interactions.
ProductAnywhere — product & growth practice
ProductAnywhere is the practice of Joe da Silva — executive product leadership, productized consulting, and active venture building, run as one ecosystem. Based in Cape Town, operating globally, since 2014.
At a glance
NowSec. 01The lanes
Not a lack of focus — a deliberate strategy. Each lane strengthens the other two, and the map below shows exactly how.
Sec. 02Social proof
Chat Banking at national-bank scale. NLP architecture commissioned and negotiated; the usage-based commercial structure behind 142M+ automated interactions.
CPaaS Chat Commerce. The AI capability behind the platform’s publicly reported growth was piloted here — the growth itself is downstream evidence, not a claim.
AI product strategy, February 2022 — intelligent summarisation, semantic search and automated transcription, before the ecosystem commoditised all three. The deck is dated; judge the dates.
Several engagements sit under NDA and stay there. Attributed references are available on request, and client logos appear here only with written permission — which is exactly how your name would be treated.
Sec. 03The receipts
The strongest figures I have. Each carries the limit of my own claim to it, because you were going to ask anyway — and because a number without its attribution is just a number.
142M+
Automated FAQ interactions served by Absa Chat Banking.
I commissioned and negotiated the NLP architecture and set the usage-based commercial structure. I did not build the model, and I had left before this was measured.
proof/absa-142m-faq-deflection · confidence: medium-high
Feb 2022
A Camvas deck roadmapping intelligent summarisation, semantic search and automated transcription — before the ecosystem commoditised all three.
Don’t take my word for the foresight. The deck is dated and I’ll send it. Judge the dates.
proof/camvas-pre-llm-ai-foresight · confidence: high
224%
Year-on-year growth reported on Clickatell’s AI-enabled Chat Commerce platform.
I piloted the AI capability the growth is attributed to. I did not deliver the growth and I wasn’t there when it was measured. Downstream evidence, not a claim.
proof/clickatell-224pct-yoy-growth · public press release
C+
The architecture grade I gave my own AI coding assistant, in writing, in its own repository.
A portfolio of nine builds with nine glowing self-assessments would tell you nothing. This one tells you how I audit.
projects/superdev · self-audit, published
0→1
Pet Basics — specialised husbandry e-commerce, built from group-buy validation to a turnkey platform with external investment.
Scaled it. It is in market and it is mine; the growth numbers, when they are worth publishing, will be.
proof/pet-basics-zero-to-one · confidence: medium-high
The full ledger, with baselines and proof artefacts, lives at /receipts.
Sec. 04Engage
Ordered by depth of commitment, lightest first. Every engagement has a fixed scope and a fixed duration before it has a price.
01 · Consult
30-day growth pilots · governed AI implementation · GTM strategy
You have shipped AI and it hasn’t landed, or the funnel isn’t what the board deck says it is. Productized scope with named deliverables — not an open-ended retainer.
02 · Collaborate
Venture studios · accelerators · founders
Venture architecture, product advisory, or a hard problem worth a whiteboard session. Custom agentic builds, multi-tenant platforms, zero-to-one. Founder-operator, shared risk.
03 · Hire
Head of Product · VP Product · CPO · Chief Product & AI Officer
Fractional, interim, or permanent. The deepest way to work with me. Governance-heavy and regulated environments welcome — that is home ground.
Most people arrive at 01 and never need the rest. That is a good outcome.
Sec. 05The concept lab
This site was designed in the open. Seven models were given overlapping briefs; what each contributed is documented, and the facet on each card shows its lane and its lineage — v1 signal to v3 receipt.
The at-a-glance colophon, the numbered lane rows, the editorial section headers, the filterable lab itself. The strongest structure of the seven.
Now / Also / Always / Base — better words than the colophon it fed. Merged: kimi’s placement, glm’s writing.
The operating-range strip, the receipt’s Limit field, the reinforcement map, the masthead availability chip. The most cluttered of the seven; mined, not shipped.
Number, claim, stated limit, proof slug, confidence — the strongest single idea in the set. Plus the assessment bar and the Not-a-fit section.
Engage → plus See the Receipts, and the three-line headline with one emphasised line. The front door this site opens with.
Light ground, generous whitespace, calm rhythm. The proof that the brand surface is light — the calm this system is built on.
Signal → Pilot → Receipt — the seed of the stage ladder the maturity steps now render.
Sec. 06Not a fit
AI will make a bad product fail faster and more expensively. Instead: fix activation first — a good PM costs less than I do.
Transformation without executive buy-in becomes an expensive internal argument. Instead: get one sponsor with budget authority to say it out loud, then call me.
Fractional is the wrong shape and I’ll tell you so in the first call. Instead: hire — and if the role is right, that’s engagement 03.
Sec. 07Contact
Three sentences are enough: what’s broken, what you’ve tried, and what “fixed” is worth.